To circumvent your issue, please follow the solutions down below in the same order as provided. Sometimes, the obsolete or malfunctioning USB drivers on your system can be causing the hiccup. If the background processes or applications are using the files stored on the external drive, it can cause the issue.

If you are not able to safely eject your external drive and the ‘Safely Remove Hardware and Eject Media’ option is greyed out, the issue is typically due to the following factors. Problem Ejecting External Hard Drive Safely What stops Users from Ejecting their External Drive Safely on Windows 10? Nonetheless, to help you fix your problem, you can follow the solutions down below. Your drive will most likely get corrupted or damaged if you recklessly eject the drive. To ensure the safety and integrity of your external hardware, it is always advised to remove your drive only when there is no other process using it. Users have reported that they cannot eject their hard drive using the ‘ Safely Remove Hardware and Eject Media’ option which is located on the bottom-left side of the taskbar. This issue is often caused by other processes that are using the contents of the drive or Windows USB drivers which prevent the removal of the external drive. Some users have reported that they are not able to safely eject their external hard drive like USBs etc.

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